It's In The Eyes

Someone recently asked me what are a few of the most easily-fixed personal communication situations that, when changed, would have the most positive impact in the quickest amount of time?

Here’s my top suggestion: Look People In The Eyes.

When talking with others, they usually want clear and effective communication with you that includes no mumbling, evasiveness, or ambiguity.

Most of your effort falls apart, however, when you avert your eyes and look at other things while you’re talking. As a result, the person with whom you’re interacting could see you as flighty, untrustworthy, and disinterested in them or what they’re saying to you.

Avoid this misinterpretation by looking people in the eyes when talking with them.

There is no need to stare unblinkingly; just keep good eye contact with them most of the time. It helps if you focus on what the other person is saying, take a sincere interest in their point of view, and have an authentic back-and-forth conversation.

Randall Ponder, Baton Rouge, Louisiana USA        www.editing-expert.com